Questions from clients or contractors that I don't know the answer to make me feel pretty bad and like I'm wasting peoples time and money. Its not the same with coworkers and I'm developing techniques for handling these "no answer" situations. Basically I tell them "I don't know" and then tell them why.
I'm finding that often this exchange leads to a better understanding of the question/problem/issue and sometimes we even come up with an answer.
I not yet be the leader that my bosses want me to be, but I'm becoming a better collaborator, and that's a step in the right direction.
No comments:
Post a Comment